Need help?
Frequently Asked Questions
Orders & Shipping
Your shipping confirmation will arrive within 1-2 business days of placing your order, complete with tracking details. If it doesn't appear in your inbox, check your spam folder first. Should your order not arrive within the estimated timeframe, reach out to our team — we're here to help.
US Shipping
We currently ship to the US and Canada, US delivery in 2-3 business days. CA delivery in 3-10 days.
US Shipping
- Complimentary shipping on orders over $150 USD
- $10 shipping on orders under $150 USD
CA Shipping
- Complimentary shipping on orders over $150 USD
- $15 shipping on orders under $150 USD
We currently ship to the US and Canada.
Once an order is placed, our fulfilment process begins immediately, making changes and cancelations difficult to accommodate. We do offer complimentary returns should you need to exchange or refund any pieces.
All orders are fulfilled from our US warehouse.
US orders are not subject to additional duties. International orders may require customs clearance and duties fees upon delivery. Please note that duties and taxes are non-refundable.
Returns & Exchanges
Complimentary returns and exchanges on all US and Canadian orders within 30 days of delivery. Items should be in original condition, unworn, with tags and labels intact. For hygiene reasons, briefs and thongs are not eligible for returns unless faulty.
Visit our Returns Portal here using the same email address from your original order. Simply follow the guided process to arrange your return. Items must remain in their original condition, and refunds will be processed to your original payment method.
For any items with quality concerns, contact our support team directly - we're here to help.
Payment
We accept all major credit and debit cards, along with Apple Pay and Google Pay.
Products
Our garments are made to last, using materials designed for simple, thoughtful care. Washing in cold water preserves fabric integrity while reducing energy use. A small choice with meaningful impact—no harsh chemicals needed.
- Please machine wash cold with similar colors
- Do not bleach
- Please tumble dry low
- Do not iron
- Do not dry clean
- Please treat me with love and care
If you receive an item that doesn't meet our standards, reach out to our support team with your order number and a photo of the issue. We’ll be happy to help and make things right.